Privacy Policy

Rev. 3/2024


FACTS


WHAT DOES BETTER BANKS DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product and service you have with us. This information can include:

  • Social security number and income
  • Account balances and payment history
  • Credit history and credit scores

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Better Banks chooses to share; and whether you can limit this sharing.

 

REASONS WE CAN SHARE YOUR PERSONAL INFORMATION

DOES BETTER BANKS SHARE?

CAN YOU LIMIT THIS SHARING?

For our everyday business purposes – 
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.

Yes

No

For our marketing purposes –
To offer our products and services to you.

No

We don't share

For joint marketing with other financial companies –

No

We don't share

For our affiliates’ everyday business purposes –
Information about your transactions and experiences

No

We don't share

For our affiliates’ everyday business purposes –
Information about your creditworthiness.

No

We don't share

For nonaffiliates to market to you

No

We don't share

 

Who we are

Who is providing this notice?

Better Banks

What we do

How does Better Banks protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Better Banks collect my personal information?

We collect your personal information, for example when you

  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

 - Better Banks does not share with our affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

- Better Banks does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products and services to you.

- Better Banks doesn’t jointly market.

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Call 309.272.1000 with any questions.