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Stay Safe from Fraud and Scams

Security Center

Protect yourself from fraud and exploitation.

Please Read!

Please note: Better Banks will never ask you for your personal information over the phone, by text, or by email. Be cautious when clicking on links or opening attachments, and make sure you are using strong passwords or, better yet, two-factor authentication.

If at any time, if you have concerns about the activity on your debit or credit card, please contact the bank.

Better Banks is proud to announce that we have earned the AARP BankSafe Trained Seal for 2024! This honor recognizes our training and policies to protect older Americans' assets better. Financial exploitation hurts us all. Better Banks is proud to be a part of this effort to protect our customers, especially now when scam activity in the US is at an all-time high and the need for a meaningful, broad-based response has never been more urgent.

 This is the fifth year Better Banks has been recognized for this achievement! At Better Banks, we will continue to take meaningful steps to ensure our staff has the tools, skills, and confidence to spot and stop financial exploitation before money ever leaves an account.

When you bank at Better Banks, you know your money is in good hands. We know how to identify fraud and exploitation to keep you safe.

Your security is our top priority.

We work tirelessly to protect your money and personal information. As a locally owned community bank, we are committed to providing the highest level of customer service and innovative banking products and to your privacy and security.

In our rapidly changing world of technology, fraud attempts are constant; by educating yourself on how to stop and prevent fraud, you’ll stay safer online.

We understand that when you bank with us, you trust us with your money. We take that responsibility to heart. We have safeguards to help keep your bank accounts and personal information secure. But there are steps you can take to protect yourself from identity theft, fraud, and online scams.

We understand that fraud and identity theft can be very disruptive, if we identify potential fraudulent activity on any of your accounts, we will contact you immediately.

If you suspect you may be the victim of fraud or identity theft or notice suspicious activity on your account, please contact us immediately.

Card Skimming

Card Skimming

Posted

Thieves are always looking for new ways to steal your information and although Card Skimming is not a new practice it is on the rise. Card skimming is the illegal collection of personal and account information from the magnetic strip on a debit or credit card.

How does skimming happen?

The most common method for card skimming is to add a “skimmer” over the top of a card reader slot on an ATM or at a gas pump. The skimmer typically looks identical to the card reader making it hard to identify. The skimmer will record and store debit/credit card information, the thieves will then use the information recorded to create counterfeit cards. 

How to detect a skimmer?

Before inserting your card into an ATM or at the gas pump, check the card reader. Look at the machine for sign of tampering, touch the card reader and move it around to see if it comes loose or off. If the machine appears to have a skimmer, do not use it and report it to the business and local police immediately.  

Ways to monitor and detect fraud?

It is very important to monitor your accounts regularly for unauthorized transactions and immediately report any potential fraud. Sign up for debit card alerts through Digital Banking, as well as online and mobile banking.

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