Skip to main content
Account Access
Choose Login
Enroll in Digital Banking
Stay Safe from Fraud and Scams

Security Center

Protect yourself from fraud and exploitation.

Please Read!

Please note: Better Banks will never ask you for your personal information over the phone, by text, or by email. Be cautious when clicking on links or opening attachments, and make sure you are using strong passwords or, better yet, two-factor authentication.

If at any time, if you have concerns about the activity on your debit or credit card, please contact the bank.

Better Banks is proud to announce that we have earned the AARP BankSafe Trained Seal for 2024! This honor recognizes our training and policies to protect older Americans' assets better. Financial exploitation hurts us all. Better Banks is proud to be a part of this effort to protect our customers, especially now when scam activity in the US is at an all-time high and the need for a meaningful, broad-based response has never been more urgent.

 This is the fifth year Better Banks has been recognized for this achievement! At Better Banks, we will continue to take meaningful steps to ensure our staff has the tools, skills, and confidence to spot and stop financial exploitation before money ever leaves an account.

When you bank at Better Banks, you know your money is in good hands. We know how to identify fraud and exploitation to keep you safe.

Your security is our top priority.

We work tirelessly to protect your money and personal information. As a locally owned community bank, we are committed to providing the highest level of customer service and innovative banking products and to your privacy and security.

In our rapidly changing world of technology, fraud attempts are constant; by educating yourself on how to stop and prevent fraud, you’ll stay safer online.

We understand that when you bank with us, you trust us with your money. We take that responsibility to heart. We have safeguards to help keep your bank accounts and personal information secure. But there are steps you can take to protect yourself from identity theft, fraud, and online scams.

We understand that fraud and identity theft can be very disruptive, if we identify potential fraudulent activity on any of your accounts, we will contact you immediately.

If you suspect you may be the victim of fraud or identity theft or notice suspicious activity on your account, please contact us immediately.

Money Transfer Fraud

Mobile Deposit Scam

Posted

Banks are reporting customers are falling for a new form of fraud known as a money mule scam. People are recruited through Facebook or social media through what appear to be work-at-home jobs or other opportunities where they are lured as a money transfer agent. Victims of these scams are told they will receive deposits into their account with instructions on withdrawing the funds and forwarding money to a designated contact person. The victim is told they will receive a percentage of the proceeds as commission.

The victim is next instructed to provide their personal online/mobile banking usernames and passwords to the contact person. This allows the fraudster to log in to the accounts to access mobile deposit services to deposit their checks. The checks are then returned typically after the victim has already withdrawn the funds, leaving a negative balance and multiple fees. Most people who fall victim to this scam do not have the funds to cover their negative balance.

Better Banks as always, takes great precaution in preventing against schemes such as these but everyone should be aware that fraudsters come up with new schemes each and every day. If it does not feel right, odds are it isn’t! Please alert us to any such potential scams that you may feel are being perpetrated by contacting us as soon as possible at 309.272.1000 with as many details as possible. Stay alert, protect yourself and never give your online banking login information to someone!

What are you looking for today?

Common Searches:

Better Banks personal banking menu
Open An Account
Ready for a Change? Stay local with Better Banks.
Open an Account Now
Better Banks Business Menu
Better Business Solutions
Business is competitive, you need a competitive edge!
Business Checking Details
Investment Strategists at Better Banks menu
Investment Strategists
An investment team built for you, from people you trust.
Contact Us
learn more about Better Banks
Your Community Bank

We're only as strong as the communities we serve.

Learn More